Terms of service
Orali Terms of Service
Last updated: 6-sept-2027
Welcome to Orali. These Terms of Service "Terms" govern your use of our website, orali.pk, and any purchase you make from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.
1. About Us
Orali ("we," "us," "our") sells teeth whitening strips and related oral care products, operating in Pakistan. For any questions about these Terms, contact us at oralipakistan@gmail.com
2. Eligibility
You must be at least 18 years old, or have the consent of a parent/guardian, to place an order with us. By using our site, you confirm that you meet this requirement.
3. Products & Descriptions
We make every effort to accurately describe our products, including images, ingredients, and expected results. However:
- Product colors, packaging, and images may vary slightly from what's shown on-screen
- Results from using our products (such as degree of whitening) vary by individual and are not guaranteed to be identical for every user
- We reserve the right to modify or discontinue any product at any time without prior notice
4. Pricing & Payment
- All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice
- We accept [Cash on Delivery / bank transfer / card payments — specify your accepted methods]
- In the event of a pricing error on our website, we reserve the right to cancel any order placed at the incorrect price and will notify you
5. Orders & Order Acceptance
Placing an order does not guarantee it will be fulfilled. We reserve the right to refuse or cancel any order at our discretion, including in cases of:
- Suspected fraud or unauthorized activity
- Product unavailability or stock errors
- Errors in pricing or product information
If we cancel an order after payment has been made, you will receive a full refund.
6. Shipping & Delivery
- Estimated delivery times are provided at checkout but are not guaranteed and may vary due to courier delays, weather, or other factors outside our control
- Risk of loss and title for products pass to you upon delivery to the shipping carrier
- Please see our [Shipping Policy] for full details
7. Returns & Refunds
All returns, exchanges, and refund requests are handled according to our [Return & Refund Policy]. By placing an order, you agree to the terms outlined there.
8. Health & Safety Disclaimer
Orali products are cosmetic teeth whitening products and are not intended to diagnose, treat, cure, or prevent any dental or medical condition.
- Discontinue use and consult a dentist or physician if you experience irritation, sensitivity, or discomfort
- Our products are not recommended for pregnant or breastfeeding individuals, minors, or those with certain dental conditions (e.g., untreated cavities, active gum disease) without consulting a dentist first
- Always follow the instructions included with your product
9. Intellectual Property
All content on this website — including the Orali name, logo, product designs, images, and text — is the property of Orali and may not be copied, reproduced, or used without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Orali is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim related to a purchase is limited to the amount you paid for the product in question.
11. User Conduct
When using our website, you agree not to:
- Provide false or misleading information when placing an order
- Use our site for any unlawful purpose
- Attempt to interfere with the security or functionality of our website
12. Changes to These Terms
We may update these Terms from time to time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms. We recommend checking this page periodically.
13. Governing Law
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms or your use of our website will be subject to the jurisdiction of the courts of faisalabad
14. Contact Us
If you have questions about these Terms, please reach out to:
Email: oralipakistan@gmail.com WhatsApp: 03014848666